“I believe that Coaching supports an inclusive and diverse organisational culture because it recognises the individual and their unique qualities whilst providing a supportive environment for growth”

Working with RTC

An Associate coach with RTC Leadership and Coaching, Yvonne has 30 years’ business experience, including training and coaching/mentoring gained mainly in the Financial Services Industry.

Industry Experience

Extensive experience in the Financial Services Industry working with Standard Life Assurance gained in the following areas: customer service through relationship management, tele-servicing team management, project management, corporate business implementation and business retention. She also has experience in designing and implementing training solutions and establishing and running a Coaching/Mentoring Academy designed to meet the needs of personal assistants.

In addition, Yvonne is a qualified counsellor/psychotherapist with 9 years counselling experience for individual clients as well as Employee Assistance Programme work for Corporate clients in the following Industries:

  • Farming
  • Psychiatric Care
  • Charity Sector
  • Retail
  • Hospitality & Events

Qualifications and Training

HNC Business Studies & Languages – Spanish & French (Napier University), HNC Counselling ( Telford College), Postgraduate Diploma in Person-Centred Counselling & Psychotherapy (University of Stirling) High-Performance Coach Accreditation (Standard Life via CFM – Coaching For More ) Corporate Coach International Certificate of Achievement.

Life Outside RTC

Yvonne splits her time between Swansea and Edinburgh and runs her own Counselling Practice in both locations with face to face and Skype counselling clients. She loves live music and foreign travel.